Any Integrated marketing communication effort involves
various organizations, who with shared roles and responsibilities make the IMC process
possible. These participants of the IMC process can be divided in five major
categories as shown in the image. Depending on the requirement of the
advertiser, all or few of these organizations can be involved in the IMC
process.
Every organization needs marketing communication for one or
the other purpose. Thus an internal department exists for taking a direct
responsibility. The organizations have three options of organizational
structure for its needs
1.
Centralized system – Advertising activities are
kept alongside other marketing activities like sales, research and planning
presided over by the head of marketing.
2.
Decentralized system – Big companies in
particular with various brands follow this system. Each brand is separated
under a brand manager and the planning, budgeting and evaluation of marketing activities
are done separately
3.
In House Agency – Under this system, the
advertiser creates a advertising agency owned by the advertiser himself
Many companies turn to advertising agencies for development
and execution of their promotion programmes. These AD agencies provide variety
of services like full-service, link between the client and advertiser (account
service), marketing service or creative service. These agencies are charged
based on fee, cost-plus or incentive based agreements. Accountability is built
in system by means of evaluation, which can lead to an agency gaining or losing
a client.
Reading: Advertising and Promotion, Belch & Belch.
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